Privacy Policy for Fast5 Automation LLC

Effective Date

Effective as of 01/01/2026

1. Introduction

Welcome to Fast5 Automation LLC (“Company,” “we,” “our,” or “us”).

We are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and automation systems.

By using our services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect:

Name

Email address

Phone number

Business information

Billing/payment details

2.2 Non-Personal Information

IP address

Browser and device data

Usage analytics

Cookies and tracking technologies

2.3 Client & End-User Data

We may collect and process data on behalf of our clients, including:

Contact records (name, phone, email)

Communication data (SMS, emails, call logs)

CRM and pipeline data

3. Use of Fast 5 Platform

Fast5 Automation LLC uses Fast 5, our CRM and automation system, to deliver services.

3.1 Data Processing via Fast 5

By interacting with our systems (forms, funnels, SMS, email, etc.), your data may be stored and processed within the Fast 5 platform.

This may include:

Contact information

Communication history (SMS, email, voicemail)

Funnel and website activity

3.2 Communication & Consent

By submitting your information through our forms, websites, or funnels, you consent to receive:

SMS messages

Emails

Automated follow-ups

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by:

Replying STOP to SMS messages

Clicking unsubscribe in emails

4. How We Use Your Information

We use your data to:

Provide and manage automation services

Communicate via SMS, email, and phone

Deliver marketing and follow-ups

Improve user experience and system performance

Ensure compliance and security

5. How We Share Information

We do not sell your personal data.

We may share information with:

Internal systems and service infrastructure supporting Fast 5

Payment processors

Hosting and analytics providers

Legal authorities when required

6. SMS & Communication Compliance (A2P / 10DLC)

In compliance with U.S. messaging regulations:

We only send SMS messages to users who have provided explicit consent

Messages may include appointment reminders, service updates, and marketing

Users can opt out anytime by replying STOP

For help, reply HELP or contact us directly

We adhere to A2P 10DLC compliance standards for business messaging.

7. Cookies and Tracking

We use cookies and similar technologies to:

Improve functionality

Track performance

Personalize user experience

You may disable cookies in your browser settings.

8. Data Security

We implement:

Encryption and secure storage

Access restrictions

Platform-level protections within Fast 5

However, no system is completely secure.

9. Data Retention

We retain data only as long as necessary to:

Provide services

Meet legal obligations

Fulfill business purposes

10. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data

Request corrections or deletion

Opt out of communications

Request data portability

To exercise these rights, contact us below.

11. Third-Party Services

Our services may rely on third-party tools and integrations.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

12. Children’s Privacy

We do not knowingly collect data from individuals under 13 years old.

13. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

14. Contact Information

Fast5Automation LLC
Email: [email protected]
Website: www.fast5automation.com